Within my workplace, the stark contrast in responses among subordinates in various departments reflects the direct influence of leadership communication styles. In some departments, creativity, camaraderie, trust, and respect flourish, translating into positive work approaches and outcomes. In contrast, other departments exhibit the opposite dynamics, revealing a significant correlation between effective leadership and communication styles. Exchanges like the following take place:
"I could never say that to my head", "that would have never gotten to this point in my department
or the following:
X:"Why don't you tell them about it? My Head is very open to feedback." Y: That won't work. I will have to face pettiness later."This is why leadership necessitates effective communication skills encompassing transparency, clarity, active listening, personalization, feedback provision, and inspiration (Judson, 2021). When a leader possesses these skills, they can successfully marshal human collaborators, fostering a conducive environment for achieving organizational goals (Prentice, 2004). Failure to do so may lead to scenarios where employees feel hesitant to address issues, resulting in suboptimal outcomes and damaged team dynamics.
Effective leadership transcends mere result orientation, autocracy, or a focus on physical resources. It requires the ability to connect with others, engaging them with empathy, recognizing their complexity, and providing opportunities for growth (Kinsey, 2018). Building supportive connections and an environment that drives performance and productivity becomes paramount, emphasizing the intrinsic link between leadership, communication, and organizational success.
Regardless of leadership style, effective communication is a linchpin in change management. Whether internal or external, formal or informal, communication plays a pivotal role in facilitating and managing change (Rawes, 2019). Understanding that people respond differently and recognizing diverse satisfaction levels with workplace communication is crucial in navigating change initiatives.
Effective communication in change management involves a nuanced interplay between sender, recipient, delivery method, and content. Clear messaging, willing recipients, suitable delivery methods tailored to circumstances, and resonant content form the bedrock of successful change communication (Heathfield, 2019). Acknowledging these dynamics ensures that both the technical and human aspects of change are addressed, contributing to the successful realization of objectives.
In the ever-evolving landscape of leadership, effective communication emerges as a cornerstone for success. From fostering positive workplace dynamics to navigating change with finesse, the leader's ability to communicate effectively remains paramount. As organizations continue to adapt, embracing transformational leadership and prioritizing communication will not only drive success but also cultivate an environment conducive to growth, innovation, and lasting positive change. Copyright Lana S.
References
References
Flauto FJ. Walking the Talk: The Relationship Between Leadership and Communication Competence. Journal of Leadership Studies. 1999;6(1-2):86-97.
Kinsey Goman, C. (2018). Has technoligy killed face-to-face communication? Retrieved from https://www.forbes.com/sites/carolkinseygoman/2018/11/14/has-technology-killed-face-toface-communication/#36bc75e3a8cc
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